Contact the ABA Central Office

Central Office
312-642-9260

Programs:

ABLS

BCQP

Education

Verification

Kimberly A. Hoarle, MBA, CAE

Executive Director
Since: January 2017

Kim has worked in association management for over 20 years including roles with the American Society of Healthcare Risk Management at the American Hospital Association, the American Academy of Dermatology, and the American Academy of Periodontology. She has extensive experience in membership services, and has also has expertise in education, marketing, international affairs, physician leadership development, strategic planning, governance and financial management.

Roles & Responsibilities

Working with the Board of Directors to operationalize and implement their vision and strategic plan. Overall financial and operational management of the ABA.

Kimberly A. Hoarle, MBA, CAE

Maureen T. Kiley, BBA

Senior Program Director
Since: February 2009

Maureen has served in the corporate, financial, and nonprofit business environment for over 25 years, focusing on business relationship management, marketing, project initiatives, professional coaching, revenue growth and operations. Within the ABA, Maureen has collaborated with Committee, Board, Special Interest Groups and partner organizations, membership, exhibitor and meeting planning, quality, international and burn prevention projects, and advocacy and business development. Maureen earned an undergraduate degree at Loyola University of Chicago in Business Administration and Marketing.

Roles & Responsibilities

Maureen is responsible for key programs such as the Burn Registry and overall management of committees and SIGs including the appointment process. She works closely with some of the most active committees to assist with project management, such as Burn Prevention and ODBC. She also provides oversight for verification and ABLS. Maureen plays a key role in helping the ABA develop collaborative relationships with other organizations, government agencies.

Maureen T. Kiley, BS

Janet Turner, MBA

Senior Director of Finance and Administration
Since: October 2010

Janet comes to the ABA with 15 years of experience in various accounting and financial planning & analysis roles at companies such as Accenture and Baxter Healthcare Corporation. Janet earned an undergraduate degree from Northern Illinois University and her MBA from DePaul University.

Roles & Responsibilities

Janet directs all financial operations to ensure appropriate financial management and analysis to support the ABA’s operations and strategic initiatives. She is responsible for establishing and maintaining financial policies, procedures, controls and reporting systems.

Janet Turner, MBA

Lori Palfalvi, CRA

Senior Manager, Research Administration
Since: October 2017

Lori is a Certified Research Administrator (CRA) with twenty years of experience in her field. She has worked at various institutions including Northwestern University’s Feinberg School of Medicine, the Department of Veterans Affairs, Rush University Medical Center and Shire. She has extensive experience with federal, foundation and industry grants and contracts.

Roles & Responsibilities

Lori is responsible for the managing the administrative activities of the ABA grants including compliance with regulations. She works closely with the BSAP and Research Committees.

Susan Gell-Horton, MAEd

Education Manager
Since: July 2019

Susan comes to the ABA from the American College of Emergency Physicians (ACEP). At ACEP, Susan managed their online education offerings including the eCME platform, producing podcasts, managing the LMS, and working with faculty to produce educational activities. She was also the staff liaison for their largest section, the American Association of Women Emergency Physicians (AAWEP). Susan worked closely with the accreditation manager to submit applications for CME, submit pre- and post-activity reporting and maintain records for ACCME compliance.

Roles & Responsibilities

Susan is responsible for directing, managing and providing strategic oversight for all aspects of ABA educational activities including development, execution and evaluation.

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Kacie Patterson

Education Coordinator
Since: July 2021

Kacie comes to the ABA with a background in event planning and account coordination. She has overseen the full operational life cycle of multiple education courses. With experience in accreditation management, she has worked alongside a variety of medical professionals to assist in obtaining their CME. Kacie earned her BA in Corporate Communications from Northern Illinois University.

Roles & Responsibilities

Kacie works with Education Manager to support live and online educational content for burn care professionals from various disciplines. Kacie helps manage the process for accreditation applications and reviews, tracks, and maintains files related to accreditation for all disciplines.

kacie-bio-pic

Laura Roberts, CAE

Strategic Initiatives Manager
Since: January 2020

Laura has served health care associations for more than 15 years, most recently at the American Hospital Association. Her areas of expertise include volunteer engagement, leadership development, member services, project management, and event oversight. She received her BA in Psychology from St. Mary’s College of Maryland and is an ASAE Certified Association Executive.

Roles & Responsibilities

Laura is responsible for overseeing committee operations, project management, and volunteer training. She also manages the activities of the Board of Trustees and facilitates the ABA awards processes.

Fatima Malek

Project Specialist
Since: March 2021

Fatima has served the healthcare association arena for 7 years, recently with the American Heart Association. Her areas of expertise include committee and volunteer engagement, project management, CME accreditation expertise, assisting as Executive Assistant to Chief Diversity Officer and working closely with the CEO Suite. She has obtained her BA in Interdisciplinary Studies from the University of Texas at Dallas in Non-Profit and Education, Paralegal Certification from University of Texas at Arlington and currently is obtaining her Masters in Social Work from University of Texas at Arlington, with a focus in Community Practice.

Roles & Responsibilities

Fatima is responsible for assisting and managing ABA committee operations and Special Interest Groups, project management, and volunteer training. She will also assist in managing with Awards and the Mentoring process.

Jose Arias

Operations Manager
Since: September 2021

Jose comes to ABA with over ten years of experience governing multiple fundraising projects in the private and nonprofit sectors. Managing membership databases, membership relations, membership operations and sales. Excels at coordinating multiple programs and projects simultaneously and managing budget and expense control activities.

Roles & Responsibilities

Jose is responsible for managing the ABA Membership Platform and ensuring it meets the needs of the organization. In addition, he manages membership operations, small event registration, and internal technology solutions.

Lucy A. Rogan

Marketing and Social Media Specialist
Since: October 2018

Lucy comes to the ABA with a background in publishing, marketing, and social media. She has strong writing, editing and design skills and written and designed content for several publications. She earned an undergraduate degree in Strategic Communications from the University of St. Thomas. She has a minor in Italian Studies and studied abroad in Naples, Rome, and Florence.

Roles & Responsibilities

Lucy develops and implements the ABA’s social media strategy. She executes marketing strategies to promote membership, educational programs, products and services to members, prospects, and stakeholders for the ABA.

Lucy A. Rogan

Daniel Cox, MM

Program Specialist
Since: May 2018

Daniel has a background in executive assistance and music production. In his free time, Daniel is a composer and performer and received his Master’s in Music Composition degree from the University of Colorado-Boulder.

Roles & Responsibilities

Daniel supports the Quality and Burn Registry program, Burn Care Quality Platform (BCQP), and other quality-related services. He manages the research dataset requests, coordinates the data submission process, training and education efforts, and customer service related to BCQP.

Daniel Cox, MM

Pernell Myers

Member Services Coordinator
Since: May 2021

Pernell comes to the ABA with a background in non-profit arts administration and experience in healthcare, most recently in medical property management. He is new to association management and brings relevant expertise in operations, project management, and customer service from a variety of industries and organizations.

Roles & Responsibilities

Pernell serves as the initial point of contact for incoming phone calls and emails to the ABA Central Office and fulfills requests for membership, online store, ABLS (Advanced Burn Life Support), and other related services.